Outreach & Campaigns — BlooTrue Review Management Feature
Multi-channel email and SMS campaigns with conversion tracking. Send personalized review requests, run win-back campaigns, and re-engage inactive customers — all from one place.
What does Outreach & Campaigns include?
- Email Campaigns: Rich text editor with branded email templates, personalization variables, and live preview. Send professional review requests that match your brand.
- SMS Campaigns (Pro+): Send text message review requests with 160-character limit, live phone preview, and personalization variables like customer and business names.
- Schedule for Later: Send requests immediately or schedule for the optimal time. Target individual customers, selected groups, or your entire customer base.
- Reusable Templates: Create and save campaign templates for different scenarios. Toggle campaigns active or inactive, and track performance with quick stats on each card.
- Conversion Funnel: Track every request through Sent, Opened, Clicked, and Reviewed stages with status badges. See aggregate stats and filter by status.
- Win-Back Campaigns (Business): Automatically detect inactive customers (7-90+ days), select them individually or in bulk, and send targeted re-engagement messages.
Frequently Asked Questions about Outreach & Campaigns
What channels does BlooTrue support for review request campaigns?
BlooTrue supports email and SMS campaigns. Email campaigns use a rich text editor with branded templates and personalization variables. SMS campaigns (available on Pro and Business plans) send concise text messages with direct review links.
Can I schedule review request campaigns for later?
Yes. You can send campaigns immediately or schedule them for a specific date and time. This lets you target the optimal window — for example, sending a review request the morning after a dinner reservation or the day after a service appointment.
How does the conversion funnel tracking work?
BlooTrue tracks every review request through four stages: Sent, Opened, Clicked, and Reviewed. Each request shows a status badge, and you see aggregate open rates, click-through rates, and review conversion percentages across all campaigns.
What are win-back campaigns?
Win-back campaigns target customers who have not engaged in 7-90+ days. BlooTrue automatically identifies inactive customers so you can send targeted re-engagement messages. This feature is available on the Business plan ($49/month).
Can I create reusable campaign templates?
Yes. Save any campaign as a reusable template for different scenarios — post-purchase follow-up, seasonal check-in, or win-back outreach. Templates include your email design, subject line, and personalization variables so you can launch campaigns faster.
How many review requests can I send per month?
The free plan includes up to 30 review requests per month. Pro ($29/month) and Business ($49/month) plans offer unlimited email and SMS review requests with no monthly caps.
About BlooTrue
BlooTrue is a free review management platform for local businesses. It offers smart review collection, AI-powered review replies, 6 embeddable review widget styles, 360-degree customer profiles, email and SMS outreach campaigns, and a real-time analytics dashboard. Plans start at $0/month (free forever) with Pro at $29/month and Business at $49/month. BlooTrue serves restaurants, dental practices, healthcare providers, law firms, real estate agents, fitness studios, auto repair shops, HVAC contractors, plumbers, salons, and other local service businesses. It is an affordable alternative to Birdeye ($299+/month) and Podium ($599+/month).