Review Request Template Generator

Yes! Google explicitly encourages businesses to ask customers for reviews. What you cannot do is offer incentives (discounts, gifts) in exchange for reviews, or selectively ask only happy customers (review gating). These templates are fully compliant with Google's guidelines.

SMS typically gets 3-5x higher response rates than email because of its 98% open rate. However, email works well for industries where customers expect email communication (B2B, legal, healthcare). The best strategy is to use SMS as your primary channel and email as a follow-up.

Send immediately or within a few hours of the experience when satisfaction is highest. For service businesses (plumbing, auto repair), send right after the job is completed. For appointments (dental, salon), send that same evening. Same-day requests convert roughly 2x better than next-day.

One follow-up 3-5 days later is ideal. It recovers 30-40% of people who didn't respond the first time. More than one follow-up risks annoying customers and can hurt your brand. If they don't respond after one reminder, move on.

Yes! BlooTrue automates the entire review request workflow — send personalized SMS and email requests automatically after each customer interaction, with smart timing and follow-up built in. Try it free at blootrue.com.