Help center
Short answers to the questions we get most about building, installing and running a BlooTrue widget. For how search engines and AI crawlers read your widget, see the developer docs.
Getting started
- How do I create my first widget?
Build a review widget on the website or in the app, in about a minute.
- How do I add the widget to my website?
Where the one-line embed code goes, on any website builder.
- My widget does not show. What do I check?
The five causes behind almost every blank widget, in the order to check them.
- How do I change the style and colors?
Styles, light or dark, your brand color, and what each card shows.
Your reviews
- Which reviews does my widget show?
The rating floor, the minimum-rating setting, and where the header rating comes from.
- How and when do new reviews appear?
Daily refresh, the Sync now button, and why a free widget stays the same.
- How do I show several platforms in one widget?
Blend Google, Facebook, Yelp and more into one widget, each review badged with its source.
- What is the AI review summary?
An optional card above your reviews with a few short points on what customers praise most.
- How do I limit which websites can show my widget?
Lock a widget to your own domains with the allowed-domains list.
Plans and billing
- What does the free plan include?
One widget, unlimited views, your latest 10 reviews, and what stays the same until you upgrade.
- How does the Trustpilot free week work?
Why Trustpilot widgets are free for 7 days instead of free forever, and what happens after.
- How do I add more locations or businesses?
What each plan includes, and how to add one more business without changing plan.
- How do I remove the BlooTrue badge?
The small badge on free widgets, and how to take it off.
- How do I cancel, change plan or get a refund?
Where to cancel, what happens after, and the 14-day money-back guarantee.