Alex Custom Homes and Remodeling Reviews

These builders were super easy and great to work with. Very nice people! They made each step/decision stress free by basically giving me homework and a dead line for that decision. Which I really appreciated because it kept me focused on a certain area of the house. It’s easy to get side tracked and can be overwhelming when building a house. We made some changes down the road in which they were very accommodating with. We couldn’t be happier with our new home and would choose them again in the future!

Working with Alex Custom Homes has been an absolutely seamless experience. Their entire team is incredibly professional, knowledgeable, and genuinely goes above and beyond to bring your vision to life. They don't just build a house; they guide you through every step of the process. From selecting the finest details like wood, flooring, windows, appliances and cabinets, to carefully putting together a realistic budget, their expert guidance took all the stress out of decision-making. Their helpful, customer-first approach made us feel supported the entire time, and we couldn't be happier with the service.

Alex custom homes were referred to us. 1st contractor didn't work out, alot of unanswered questions. Kevin and tom answered all of our questions in our 1st meeting. Long story short, certainly a big step to take building a home. A little stress, uncertainty. Kevin always said it would be ok, everything on his end will be taken care of. Both professionally and in personal matters that arose, Kevin wasn't wrong. From our first meeting and going through the process to us moving in to our new ACH house. I questioned alot of things, personally and signing up for all of this. But after it was all said and done, ACH stood behind their word. We're happy with our home and their suggestions and support were over the top. Hindsight being 20/20, I have no regrets having ACH build my new forever home. The entire team were amazing! ACH, Thank you.

In October of 2025 we contracted with Alex to remodel part of our house that had been used for our business for approximately 30 years. It had been empty since the start of COVID in 2020. in the years since then we had been talking and planning about converting about 800 square feet of that space into a two bedroom apartment. We had even gotten some preliminary plans drawn up, but we never moved past that. Last year we finally decided to look for a contractor. We did not have to look far. A Google search revealed that just up the street from us was the new office of Alex Custom Homes and Remodeling, with tons of glowing 5 star reviews. We arranged a meeting and shortly thereafter the project was underway. We can only repeat what so many other reviewers have said -- it was a great experience. Our team was exceptional. Communication via group messaging was convenient and effective with responses most often immediate. Everyone was friendly, attentive to our input, and responsive at all times. The remodel was done on-time and within the budget. The results exceeded our hopes and expectations. The day we closed on the apartment project I immediately asked Kevin to give us a proposal to replace our front porch deck and address some other outdoor hardscape needs. Very special thanks go to Mark, our project boss, and interior designer Amy. Their guidance, knowledge, and patience were key to how successful -- and even enjoyable -- the whole experience was for us.

The professionalism, efficiency and quality of work is what stands out the most about Alex Custom Homes. We are so happy to have them build our forever home. Thank you for everything!

We had an amazing experience working with Alex Custom Homes. From start to finish, their professionalism, attention to detail, and quality craftsmanship truly stood out. The entire team was responsive, transparent, and easy to work with — shout out to Mr. Gary! They kept us informed at every stage of the building process and when hiccups happened, they were quick to act in correcting the issue, always taking our feedback into consideration. The quality of the construction is outstanding — everything from the finishes to the layout feels thoughtfully designed and built to last. They also completed the project on timely manner, which is rare in this industry. We couldn’t be happier with our new home and would absolutely recommend Alex Custom Homes to anyone looking for a builder they can trust!

We’ve been in our new home for 4 months now and it still feels like a dream! The whole team at Alex Custom Homes made the process so smooth and stress-free. Owners Kevin & Tom run this family business with such care and were involved every step of the way, which meant so much to us. And our project manager Gary went above and beyond. He was on site all the time making sure every detail was perfect. We couldn’t be happier with how everything turned out. Highly recommend them if you’re looking for a builder you can trust!

Barry and Susan Our overall experience with Alex Custom Homes was amazing. We came in with a self drawn floor plan and preferred elevation type. Tom and Kevin met with us patiently on MANY occasions to tweak every nuance of the build and had their architect / engineers convert it into a buildable plan. We watched the build almost daily. Any questions or issues were always resolved quickly by the team and to our satisfaction. We now live in a home visualized by us and brought to reality by the Alex Custom Homes team. Nothing we would change. Nothing we want or need to do here except live in the home of our dream.