We have been using ECR tills at Uptown Bar Great Yarmouth for around 13 years and have always been very happy with both the system and the service we receive. The team have always been helpful, friendly and quick to assist whenever we have needed support. It’s great knowing that there is always someone available to help when something goes wrong or we have a question. We have been very pleased with ECR over the years and would happily recommend them to other businesses. Jane General Manager, Uptown Bar
Eastern Cash Registers EPOS solutions Reviews
Replies to reviews · Latest review Sep 30, 2026
What customers say
Customers frequently praise Eastern Cash Registers for their excellent customer service and support, highlighting the team's responsiveness and helpfulness. Many reviews mention the quality and reliability of the systems provided, with particular appreciation for tailored solutions and efficient installation.
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Reviews of Eastern Cash Registers EPOS solutions
We have been using ECR for a hundred years now. Haha! But jokes aside, you will not find a more committed, friendly team then Phil and the team at ECR, they have helped us out when we have needed it, the customer service is excellent I would recommend them to anyone. Reedham Ferry Inn
Homestead Nurseries highly recommend Eastern Cash Registers. From installation to ongoing service, the team are professional, friendly, helpful and patient. It's reassuring to know that they are available by telephone or email and we always receive prompt personal assistance and advice. If you're looking for a company that provides excellent service, we would definitely recommend Easter Cash Registers.
We’ve dealt with ECR for our cash register needs for many years. Always super helpful! Very satisfied customer - Momiji Japanese Restaurant Harleston.
We’ve been using ECR for the last 5 years at Cannell’s by the River Reedham, Cafe Deli & Coffee Roasters We get exceptional service either text, messenger or emails so we can communicate at our convenience for any updates and changes Keep up the good work guys…
I have been using Eastern Cash Registers for the last 9 years, I own the Wheatacre White Lion, The Dukes Head, Somerleyton and The White Horse in Beccles, all three of my sites use ECR and I can honestly say they have been fantastic since day one. The till systems are always top of the range, very easy to navigate, the back office system is excellent with easy to find reports. I have also recently added a new touch screen to our kitchen removing the need of paper tickets, im really impressed with the system and will be looking to add this across all three sites. If we ever have any problems ECR have an amazing support team which are always so friendly and extremely helpful. Thank you so much for all of your help over the years, I really appreciate all that you do for us. Highly recommended, you dont need to look any further! Jay
The service and support from ECR is always extremely good. The systems are tailored to each business, and any required changes are always done very efficiently. I can highly recommend ECR
We have been working with ECR for over a decade and have never looked to move our services due to the level of support we receive. The team are always responsive when we have an issue, even if this is out of hours. Also I always respect their advice on how to find solutions for problems or new processes going forwards, highly recommend. Imperial Hotel, Great Yarmouth.
⭐⭐⭐⭐⭐ We own and operate several businesses across Norfolk and have now been using ECR for a little over 12 months. During that time, ECR has supplied and installed a range of systems across our businesses, including touchscreen and point-of-sale systems in our pubs and restaurants, kitchen screens for managing food orders, and clocking-in systems for our warehouse and wider teams. The service we’ve received has been fantastic. Josh and the team have always been professional, helpful and on hand whenever we’ve needed them. A special mention also has to go to Andrew. The ongoing support he has provided has been absolutely fantastic — responsive, knowledgeable and always willing to help get things sorted. Having one company that can support the different technology requirements across several of our businesses has made life considerably easier. We would have no hesitation in recommending ECR to other businesses looking for reliable systems backed up by excellent customer service and support. Thanks again to Josh, Andrew and the whole ECR team.
Excellent service Great technical backup Focused development Basically a very good company!!
Questions about Eastern Cash Registers EPOS solutions
What is Eastern Cash Registers EPOS solutions's rating?
Eastern Cash Registers EPOS solutions is rated 4.8 out of 5 from 18 reviews on Google.
What do customers say about Eastern Cash Registers EPOS solutions?
Customers frequently praise Eastern Cash Registers for their excellent customer service and support, highlighting the team's responsiveness and helpfulness. Many reviews mention the quality and reliability of the systems provided, with particular appreciation for tailored solutions and efficient installation.
Does Eastern Cash Registers EPOS solutions reply to reviews?
Yes. Eastern Cash Registers EPOS solutions replies to most of its reviews, and the replies are shown under each review on this page.
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