Based on a ten-month engagement, the overall service provided by this firm fell well below professional standards. Obtaining basic financial information was consistently difficult, and routine client requests were treated as impositions rather than standard deliverables. While initial account management under Ismail was acceptable, the level of professionalism degraded substantially once notice was provided regarding a transition to a new accounting firm. Pricing was excessively high and lacked transparency. The firm repeatedly attempted to invoice for services explicitly included in the initial agreement. Furthermore, a critical administrative failure occurred during a corporate status change. Following company de-registration and subsequent re-registration, the firm omitted the mandatory submission of the client list. When requested to correct this administrative oversight, the firm demanded an additional €250 fee to rectify its own error. Written correspondence throughout the engagement was consistently patronizing and dismissive when valid technical and procedural inquiries were raised. Given the high fees, operational errors, and poor client support, engaging this firm is strongly discouraged. Superior accounting services and account management are available elsewhere for equivalent or lower costs.


Fidelium - Accountants, tax & business advisors in Brussels, Belgium Reviews
Accountant · Brussels, Belgium · Latest review Oct 17, 2026
What customers say
Customers frequently praise Fidelium for their professionalism, responsiveness, and helpfulness. Many reviews highlight the team's ability to provide clear communication and tailored advice, especially for expats and freelancers. However, there are a few mentions of poor service experiences.
Often mentioned
Reviews of Fidelium - Accountants, tax & business advisors in Brussels, Belgium
Plus que de simples comptables, de vrais conseillers. Naser prend le temps d'analyser chaque situation et propose des stratégies d'investissement pertinentes (DPI, déductibilité, etc.). La communication est fluide et moderne. Si vous cherchez un bureau qui comprend les enjeux d'aujourd'hui, foncez chez Fidelium !
A very professional company that I can 100% recommend. I have been very impressed how quick they deal with issues and how they take away the stress of running a business. Highly recommended.
A fantastic company, with staff who are always helpful and attentive. My account manager is always ready to help and explain in detail everything I need to do. Without a doubt, a company that sets the standard.
Professional, helpful, responsive and knowledgeable: everything you could hope for from an accounting firm! Highly recommended.
I've been working with Fidelium for the past year and I cannot recommend them enough. Not only are they extremely professional, but they are overall great people. Lisandro and David were so kind to explain me in details all the obligations of the tax system in Belgium and I must say that with them I'm constantly feeling that I'm in good hands.
Un cabinet d’expertise comptable remarquable, entièrement dédié à la satisfaction de ses clients. L’équipe est compétente, réactive et chaleureuse — c’est un vrai plaisir de collaborer avec eux au quotidien. Je recommande vivement !
I've been working with Fidelium Accountant for the past year, and I genuinely couldn't ask for a better experience. They are incredibly knowledgeable, responsive, and thorough in everything they do. Whether it's navigating complex tax issues in Belgium, offering strategic financial advice, or simply answering my endless questions with patience and clarity, they consistently go above and beyond. What I appreciate most is their proactive approach—always keeping me informed of deadlines, changes in tax laws, and opportunities to optimise my finances. Their professionalism and attention to detail have given me total peace of mind. Highly recommend to anyone looking for a reliable, trustworthy, and skilled accountant. A true gem in the world of finance!
Have been using them for over 3* years now. They have been fantastic at every turn - responsive, clear and reliable. Highly recommended. Dominique has an incredibly attentive team that preempts my needs and makes sure that I am on top of my accounting for my SRL.
Lisandro Yelin et Dominique Guelette de Fidelium m’accompagnent au quotidien depuis quelques mois, avec des conseils précis et personnalisés qui facilitent la gestion de mes activités complémentaires. Lisandro, en particulier, est un vrai bonheur : son expertise, son perfectionnisme et sa gentillesse font toute la différence. Leur professionnalisme et leur bonne humeur rendent chaque échange simple et agréable. Je les recommande vraiment de tout cœur !
Questions about Fidelium - Accountants, tax & business advisors in Brussels, Belgium
What is Fidelium - Accountants, tax & business advisors in Brussels, Belgium's rating?
Fidelium - Accountants, tax & business advisors in Brussels, Belgium is rated 4.9 out of 5 from 118 reviews on Google.
What are Fidelium - Accountants, tax & business advisors in Brussels, Belgium's opening hours?
Fidelium - Accountants, tax & business advisors in Brussels, Belgium is open Monday to Friday 9 AM to 5 PM.
Where is Fidelium - Accountants, tax & business advisors in Brussels, Belgium located?
Fidelium - Accountants, tax & business advisors in Brussels, Belgium is at Fidelium by Auxadi - Accountants, tax & business advisors in Brussels, Belgium, Bd Saint-Michel 65, 1040 Bruxelles, Belgium.
What do customers say about Fidelium - Accountants, tax & business advisors in Brussels, Belgium?
Customers frequently praise Fidelium for their professionalism, responsiveness, and helpfulness. Many reviews highlight the team's ability to provide clear communication and tailored advice, especially for expats and freelancers. However, there are a few mentions of poor service experiences.
How do I leave a review for Fidelium - Accountants, tax & business advisors in Brussels, Belgium?
Use the "Leave a review on Google" button on this page. It opens Fidelium - Accountants, tax & business advisors in Brussels, Belgium's review form on Google.