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What customers say

Customers appreciate the friendly and knowledgeable service at Jude's Auto, particularly praising an employee named SK for his honesty and professionalism. However, some reviews express dissatisfaction with vehicle issues shortly after purchase and communication problems with the owner.

Often mentioned

Reviews of Jude's Auto

Brandon C.
Google

By far, the BEST EXPERIENCE and SERVICE. The customer service by SK is unmatched. He was honestly and transparent the entire time. I went with Jude's Auto,even though I found better price elsewhere because of SK. He's the only employee that met me outside and had the best attitude. I'll only do business with Jude's Auto.

Reply from Jude's Auto
Thank you for you positive review Brandon, I hope you enjoy your truck!
William W.
Google

Great experience! SK was professional and knowledgeable throughout our conversation. They have rides for sale and will make the purchase process easy for you.

Alejandra A.
Google

Honestly I wasn’t even planning to buy a car that day lol. I just stopped by Jude’s Auto in Princeton cuz I saw their lot driving down Hwy 380 and figured I’d take a peek. I’d been borrowing my sister’s car for months and needed something of my own for work. The guy there was super chill, not pushy at all, which I really appreciated as a woman shopping solo (hate the usual dealership vibes). They showed me a 2015 Honda Civic and it was super clean inside, no weird noises or anything. Test drive was smooth, price was fair, and they even helped with financing quick. Been driving it 3 weeks now and no issues so far. If you’re lookin for reliable used cars or just affordable used cars around Princeton TX, def check these guys out.

Sofia P.
Google

I had an amazing experience and the car I got runs perfectly!!! I’m in love with it. I really recommend this dealership, thank you!!

Renata
Google

If I could give this business a 0 I would. I haven’t even had this car for a month and I am not satisfied for multiple reasons. We called the finance company and they said we could do a collateral trade. The owner of Jude’s told us he would call us the next day and then we had to reach back out to him just so he could refused! Even though we were going to put more down and pay for the mileage we put on the vehicle!

Reply from Jude's Auto
Mr Renata You drove the vehicle approximately 4,000 miles in just 3 weeks. During our conversation, you confirmed there were no mechanical issues with the vehicle. You also stated that you did not know how to properly operate the hybrid system. Your only complaint was that you were simply “not satisfied.” None of those are valid reasons for a dealership to take back a vehicle after it has been driven thousands of miles. Before purchasing the vehicle, you took it to your own mechanic for a pre-purchase inspection, where it was gone for over three hours. You had every opportunity to inspect the vehicle thoroughly before deciding to purchase it. After completing your inspection, you chose to move forward because it was a great deal. The vehicle was purchased AS-IS, and you signed the purchase documents acknowledging those terms before taking delivery. The finance company may discuss collateral trade options, but they do not decide whether a dealership is required to accept one. That decision belongs to the dealership, and we declined your request. We are in the business of selling vehicles, not taking them back after they have been driven 4,000 miles in just 3 weeks because a customer changes their mind. We stand behind the vehicle we sold and the terms of the signed AS-IS purchase agreement.
Igor K.
Google

Got a very nice car for a great price. Recommend to everyone in dallas princeton area buy used car.

Chad S.
Google

Updating my review 5 days after purchase. The day after I purchased this vehicle the check engine light came on. It's throwing a code for misfire in the engine. Something that could have been cleared with an obd sensor prior to my test drive and something I would not have known prior to purchase. Now I have to have a mechanic diagnose and spend more money. I reached out and was told by the owner that I was on my own. People who don't do right by their customers do not deserve praise. I spent thousands of dollars with them and trusted them. Now given the opportunity, I would definitely reconsider.

Reply from Jude's Auto
Thank you for updating your review. We’re sorry to hear about the issue and understand how frustrating unexpected repairs can be. For transparency, while the vehicle was at our dealership it received a routine oil change, inspection, photos, and a test drive. There was no check engine light on and no active misfire codes during our possession of the vehicle. We also offered a pre-purchase inspection by a mechanic of your choice, which was declined. The vehicle was sold as-is, as discussed at the time of sale. You also purchased an extended warranty, which remains active; however, spark plugs are considered routine maintenance and are not covered under the warranty terms set by the provider. We regret that this situation affected your experience and appreciate your feedback. — Jude’s Auto
sebastian P.
Google

Great car sellers!

About these reviews. They come from Google and are shown as written, good and bad. BlooTrue never edits or sells reviews, and removes one from this page only after a report we accept. Reviewer names are shortened to first name and last initial. The rating at the top is Jude's Auto's Google rating. Last updated .

Questions about Jude's Auto

What is Jude's Auto's rating?

Jude's Auto is rated 4.7 out of 5 from 29 reviews on Google.

What do customers say about Jude's Auto?

Customers appreciate the friendly and knowledgeable service at Jude's Auto, particularly praising an employee named SK for his honesty and professionalism. However, some reviews express dissatisfaction with vehicle issues shortly after purchase and communication problems with the owner.

How do I leave a review for Jude's Auto?

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