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Philadelphia's Finest Cleaners Reviews

4.9122 reviews on Google

Replies to reviews · Latest review Jun 24, 2026

What customers say

Customers frequently praise Philadelphia's Finest Cleaners for their thorough cleaning, excellent communication, and attention to detail. However, some reviews mention issues with scheduling and damage to property during cleaning services.

Often mentioned

Reviews of Philadelphia's Finest Cleaners

Jamie L.
Google

I recently used Kenny and his team and could not have been happier! His attention to detail and customer satisfaction are unmatched! He took much time to explain how the cleaning process would be followed and confidently promised me that my satisfaction was number one priority. He and his team delivered the best cleaning job I have ever experienced! You will not be disappointed!

Reply from Philadelphia's Finest Cleaners
We are grateful for your fantastic feedback! It's wonderful to hear that Kenny and our team provided such a positive experience, from explaining the process to delivering exceptional results. Thank you.
akeesha W.
Google

I recently used Philly Finest Cleaners and had a great experience from start to finish. The consultation was detailed and thoughtful—they took time to walk through my home and offer guidance on what would be most helpful. I normally keep things organized, but with my work schedule I hadn’t had time for a proper deep clean in the new year. Scheduling was easy, communication was clear, and the team was extremely thorough. What stood out most was the care they showed. They didn’t just “clean”they treated my home like it was their own. There was attention to detail, care with furniture, and that fresh, welcoming feel that makes a space truly reset. I’m very appreciative and will definitely continue using their services. I had an additional request at the end of service and there was someone who returned the next day to assist. Just a great company.

Reply from Philadelphia's Finest Cleaners
Thank you so much for this thoughtful review Akeesha! We truly appreciate you taking the time to share your experience. We’re glad we could accommodate your additional request and ensure everything was completed to your satisfaction. We look forward to continuing to care for your home. Thank you again for trusting Philadelphia's Finest Cleaners!
Danielle P.
Google

Scheduling was easy. The ladies worked so hard and cleaned everything even staying a bit late to finish. Would use again.

Reply from Philadelphia's Finest Cleaners
We are delighted to receive your feedback and learn that you found our scheduling process simple and appreciated the dedication of our cleaning team. Knowing they went the extra mile to ensure complete satisfaction is truly encouraging. We value your business.
chelsea P.
Google

This company Bright touch is amazing!!! The staff and owner are so sweet, the owner Kenny really took his time explaining the process to me and worked with me , I’m so amazed by the results! Everything down to the floors is sparkling and shining!! I saw such a huge difference after they were done I was contemplating other cleaning companies but this one stood out and I’m happy I picked them! If you’re looking for the best cleaning company this is it you won’t regret it, I’ll be booking with them monthly now! Thank you Bright Touch team you are the best, I’m so happy with my results!!!!

Reply from Philadelphia's Finest Cleaners
We are grateful for your fantastic feedback! It's wonderful to hear that Kenny and our team provided such a positive experience, from explaining the process to delivering exceptional results. Knowing that you appreciate the sparkling clean and the attention to detail makes our day. We look forward to seeing you as a regular monthly client!
Rita S.
Google

This review is for Kenny Cruz the owner. I have been a customer for several years now, but had to go to quarterly cleanings while I sold my other property. My home looks and smells clean. Since I've requested quarterly service for my home, you don't send out scheduled cleaning times and I had to reach out to you for my March quarterly cleaning. You scheduled me for April 2026, then the day before canceled the cleaning and never rescheduled. If there is an issue schedule-wise, could you let me know? This is not how you treat loyal customers who give referrals about your service to others. I think your service is really good and would like to continue our business relationship...

Reply from Philadelphia's Finest Cleaners
Thank you so much we appreciate your services and we are glad you are very happy with our cleaning results. :)
Constantino S.
Google

Very good communication and service. Very satisfied, would strongly recommend.

Reply from Philadelphia's Finest Cleaners
Thank you for your recommendation! It means a lot to know you were happy with both the service and the overall experience. We believe that staying responsive and keeping customers informed is just as important as doing quality work. We're grateful for your support and look forward to the opportunity to work with you again.
Allison M.
Google

I would not recommend as they broke more things than they cleaned. Blinds fell off, light fixture won't turn on, shower drain seriously clogged when it wasn't before. A big issue for me is they didn't actually vacuum, only use the vacuum attachment tool to spot pick up visible debris (so no nice clean lines in the carpet). They didn't wear shoe covers and worst of all they literally stood up on my counters wearing outdoor shoes. It was gross. Cleaners did not speak English so I was unable to communicate direction or concerns. I did bring all of this up to management after but was not offered an explanation or apology. The only good thing I can say and the reason for the 2 stars is that it's affordable for so you get what you pay for and they travel very far (Metropolitan West Chester).

Reply from Philadelphia's Finest Cleaners
Hi Allison, thank you for your feedback. We take concerns like this very seriously. We’re sorry to hear that your experience did not meet expectations. The level of service you described is not reflective of our standards, especially when it comes to care for your home. We would appreciate the opportunity to look into this further and better understand what happened during your service. Please reach out to us directly so we can address your concerns, review this with our team, and work toward a resolution. Your feedback is important to us, and we are committed to improving and ensuring this does not happen again.
Yusuf S.
Google

Did a move out clean. They worked throughly and well. Would recommend!

Reply from Philadelphia's Finest Cleaners
Thank you so much, Yusuf! We’re glad to hear you were happy with your move-out cleaning. We truly appreciate your recommendation and hope to work with you again in the future!
Bryan H.
Google
Reply from Philadelphia's Finest Cleaners
Thanks alot for the great feedback, we are happy that you liked our service and if you need us again, we'll be a call away.
Andi C.
Google

Carpets cleaning

Reply from Philadelphia's Finest Cleaners
We're so glad to hear you were satisfied with our carpet cleaning service! Your feedback is valuable, and we're pleased that we could deliver a clean that met your expectations. We aim to provide top-notch service, and it's rewarding to know we achieved that for you.
About these reviews. They come from Google and are shown as written, good and bad. BlooTrue never edits or sells reviews, and removes one from this page only after a report we accept. Reviewer names are shortened to first name and last initial. The rating at the top is Philadelphia's Finest Cleaners's Google rating. Last updated .

Questions about Philadelphia's Finest Cleaners

What is Philadelphia's Finest Cleaners's rating?

Philadelphia's Finest Cleaners is rated 4.9 out of 5 from 122 reviews on Google.

What do customers say about Philadelphia's Finest Cleaners?

Customers frequently praise Philadelphia's Finest Cleaners for their thorough cleaning, excellent communication, and attention to detail. However, some reviews mention issues with scheduling and damage to property during cleaning services.

Does Philadelphia's Finest Cleaners reply to reviews?

Yes. Philadelphia's Finest Cleaners replies to most of its reviews, and the replies are shown under each review on this page.

How do I leave a review for Philadelphia's Finest Cleaners?

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