Cardiff, United Kingdom · Replies to reviews · Latest review Oct 16, 2026
Customers frequently praise the exceptional service provided by Madeline, highlighting her kindness, patience, and expertise in helping them find the perfect prom dress. Many reviews mention the welcoming atmosphere and the wide selection of beautiful dresses, making the experience enjoyable and memorable.
Often mentioned
GoogleAbsolutely amazing experience from begining too end such a lovely owner and made my girls day perfect will definitely be back thankyou so much :) ❤️
GoogleWe had the best experience shopping for a prom dress at Cityprom. Madeleine was so helpful and lovely she made sure my daughter was her priority the whole time. Every dress was beautiful and my daughter fell in love with this one instantly.
GoogleFabulous dress The compliments was outstanding. Such a helpful owner. After a stressful few days before we picked the dress. Will defo use city room again Thank you so much x
GoogleWhat a fantastic service! A perfect shopping experience for myself and daughter. I would most definitely recommend, thank you so much!
GoogleIt was the best experience ever . The lady was so sweet and even made a discount for me because of how good I looked in the dress . I had an amazing night and everyone was gasping as I walked past telling me I looked like a princess !! Definitely visit the place
GoogleCity Prom! The perfect shop for prom dresses! Thank you for providing my daughter with her dream dress! Incredible experience from start to finish! Highly recommend 😍🩷
GoogleThis is my second time using City Prom and I really can't recommend it enough. My daughter enjoyed the private fitting with Madeline, who has a wealth of experience. Madeline clearly loves her job and her enthusiasm and manner is excellent. We didn't feel rushed and with her guidance and patience we found again the perfect dress.
GoogleAmazing experience. Loved it so so much and can not wait for my prom now with my dream dress. The lady was lovely and especially loved the 1-2-1 experience and having it private. Best prom shop and recommend so so much. Best service!!
GoogleWhat a magical day! We couldn't have asked for a more fantastic experience. From the gentle & kind welcome to the excitement of saying Yes to the Dress it was perfect. We didn't feel at all rushed & could take our time to find the perfect dress that lit up my daughter's face. Can't wait to see her with hair, makeup, jewellery etc on prom night.
GoogleHighly recommend City Prom. Great choice of dresses in varying styles and colours. Nothing too much trouble with every dress change to find the perfect fit and style. Lovely to be guided through the process with Madeline’s expertise and friendly manner.
City Prom is rated 4.9 out of 5 from 138 reviews on Google.
City Prom is open Tuesday to Wednesday 12:30 PM to 5:30 PM, Thursday to Friday 12:30 PM to 6 PM and Saturday 10 AM to 4 PM.
City Prom is at 820 Newport Rd, Rumney, Cardiff CF3 4LH, United Kingdom.
Customers frequently praise the exceptional service provided by Madeline, highlighting her kindness, patience, and expertise in helping them find the perfect prom dress. Many reviews mention the welcoming atmosphere and the wide selection of beautiful dresses, making the experience enjoyable and memorable.
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