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UltraFix Appliance Repair Reviews

4.81,554 reviews on Google

Handyman · Cambridge, Massachusetts, United States · Replies to reviews · Latest review Oct 24, 2026

What customers say

Customers frequently praise UltraFix Appliance Repair for their quick response times, friendly and knowledgeable technicians, and efficient service. However, some reviews mention concerns about high pricing and overcharging for repairs.

Often mentioned

Photos from customers

Reviews of UltraFix Appliance Repair

Art G.
Google

Nadir was courteous and professional, but the language barrier was a challenge.we both had to use translation apps to understand each other. Nadir was honest with his assessment of my fridge problem. He refuelled the freon telling me there was good and bad news - the Freon would get my fridge to the proper cold temp, but he couldn’t guarantee how long the temps would remain at safe levels. We’ll, after 24 hours since service call and compressor working many hours, the freezer was at 0 degrees early this morning, but as I use fridge to load groceries after shopping and make breakfast and now lunch, freezer stays at about 10 degrees. So, repair essentially did nothing.

Photo 1 from Art G.'s review
Reply from UltraFix Appliance Repair
We appreciate your honest feedback. We’re glad Nadir was courteous and upfront about the fridge’s condition, though we’re sorry the repair didn’t provide the lasting results you expected. We understand how frustrating that is and take your concerns seriously.
Jay N.
Google

I paid UltraFix a nonrefundable fee of $99 for them to come and give me a quote for a fridge compressor issue, and they gave me a way overpriced $1,150 labor cost quote to replace the compressor (compressor under LG warranty so the material cost is 0). I used another appliance repair company instead, they came right away and replaced the compressor for just $399 (compressor material cost covered by LG under warranty). I regret calling UltraFix to spend $99 for such an unreasonable quote. Think twice before spending your $99 on UltraFix.

Photo 1 from Jay N.'s review
Kathleen M.
Google

Rick arrived and fixed it with a replacement part very quickly. He was very polite and friendly. I was very happy with this company and will definitely be using them in the future.

Reply from UltraFix Appliance Repair
It's great when a repair is quick and the whole experience is a pleasure! We're glad Rick got everything working again and made you feel comfortable along the way. Thanks for your trust in UltraFix—we look forward to helping you again!
Steve H.
Google

Nadir from Ultrafix did an excellent job troubleshooting 3 of our appliances! When it appeared that he would not be able to fix the microwave, he said he would not charge for the work and parts he had already done. However, he was determined and continued to troubleshoot and was able to fix the microwave. Which saved me a trip and installation fee for a new one. The office was very prompt and was able to schedule day off. Would highly recommended!

Reply from UltraFix Appliance Repair
Going the extra mile really makes a difference! We're glad Nadir stayed with the troubleshooting and got your microwave working, saving you the hassle and expense of replacing it. It's also great to hear our office made scheduling easy. Thanks for trusting UltraFix with all three appliances and for the wonderful recommendation!
Nella Y.
Google

I called around 10am and by 12:30 Rick was at our house, had the part in his truck, made sure it worked, and was so friendly on top if it. Communication was clear throughout and the whole experience was efficient and pleasant!

Reply from UltraFix Appliance Repair
From the first call to a working appliance in just a couple of hours—that’s service done right! We're glad Rick arrived prepared, tested everything, and made the visit so pleasant. Thanks for recognizing the clear communication and choosing UltraFix!
Kylynn S.
Google

It was super easy to schedule an appointment. Paul showed up very promptly and diagnosed my dishwashers problem quickly. There were two parts he had on hand for the fix but another that needed to be ordered. They got the third part in quickly and came back and fixed everything as soon as the parts arrived. Highly recommend.

Reply from UltraFix Appliance Repair
Thank you for the wonderful review and recommendation! We're glad scheduling was easy and that Paul was able to diagnose the issue quickly. It's great to hear we could get the remaining part in and finish the repair promptly. We appreciate you choosing UltraFix Appliance Repair!
Bethany
Google

This was the easiest maintenance solution I’ve ever had for my business. Saved the contact and Nadir, specifically, was incredible. Kind and easy to communicate with and was even able to arrive early, which was AWESOME. 10/10 recommend!

Reply from UltraFix Appliance Repair
Now that’s the kind of service we love hearing about! Nadir being early, easy to communicate with, and genuinely kind clearly made a difference. Thanks for the 10/10 recommendation—we’ll be happy to help your business anytime UltraFix is needed!
J. Z.
Google

Rick was very sweet and up-front about the cost it would take to fix my range vs. replace it. I appreciate his honesty and his company's now on my speed-dial for appliance repair in the future.

Reply from UltraFix Appliance Repair
Honest advice goes a long way, especially when you’re deciding whether to repair or replace. Rick gave you a clear picture of the options, and we’re honored that UltraFix made it onto your speed-dial!
Albert B.
Google

Rick was incredibly timely and knowledgeable. He was able to fix the problem and provide helpful advice about appliances. I would highly recommend his services.

Reply from UltraFix Appliance Repair
Rick didn’t just fix the problem—he left you with some useful appliance advice too. Timely, knowledgeable, and helpful is a pretty great combination. We really appreciate the recommendation and your trust in UltraFix!
Christopher G.
Google

Our 23 year old Miele dishwasher stopped working after running for 10 minutes and we followed all the troubleshooting suggestions. Another appliance company came and tried unsuccessfully to diagnose the problem. Then Nadir from UltraFix came and solved the problem in 30 minutes by cleaning a part of the machine that nobody else knew could be clogged. We saved $2000 (new machine) in the process. These guys know their stuff. Thanks UltraFix!

Reply from UltraFix Appliance Repair
Saving a 23-year-old Miele from the scrap pile is a pretty great win! Nadir found what others missed and had it running again in about 30 minutes. We love hearing that his knowledge saved you from replacing the whole machine. Thanks for trusting UltraFix!
About these reviews. They come from Google and are shown as written, good and bad. BlooTrue never edits or sells reviews, and removes one from this page only after a report we accept. Reviewer names are shortened to first name and last initial. The rating at the top is UltraFix Appliance Repair's Google rating. Last updated .

Questions about UltraFix Appliance Repair

What is UltraFix Appliance Repair's rating?

UltraFix Appliance Repair is rated 4.8 out of 5 from 1,554 reviews on Google.

What are UltraFix Appliance Repair's opening hours?

UltraFix Appliance Repair is open Monday to Sunday 7 AM to 8 PM.

Where is UltraFix Appliance Repair located?

UltraFix Appliance Repair is at 160 Alewife Brook Pkwy #1328, Cambridge, MA 02138.

What do customers say about UltraFix Appliance Repair?

Customers frequently praise UltraFix Appliance Repair for their quick response times, friendly and knowledgeable technicians, and efficient service. However, some reviews mention concerns about high pricing and overcharging for repairs.

Does UltraFix Appliance Repair reply to reviews?

Yes. UltraFix Appliance Repair replies to most of its reviews, and the replies are shown under each review on this page.

How do I leave a review for UltraFix Appliance Repair?

Use the "Leave a review on Google" button on this page. It opens UltraFix Appliance Repair's review form on Google.

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